Support
How can we help?
Browse common questions below, or reach out — we're a small team and reply fast.
FAQ
Common questions
Is Padel Heroes free?
Yes. Live scoring, ELO ranking, friends, and the global leaderboard are all free. There's no paywall on the core experience.
What padel formats are supported?
Singles and doubles, with best-of-3 or best-of-5 sets, advantage or golden-point scoring, and super-tiebreak finals. Standard padel rules everywhere.
How does the ELO ranking work?
Every completed match updates both teams' ratings. Beating a stronger opponent gains you more points; losing to a weaker one costs more. Six visible tiers — Bronze, Silver, Gold, Platinum, Diamond, Elite.
Do I need internet to score a match?
No. The app is offline-first. Score the entire match without signal — it queues locally and syncs the moment you reconnect.
Is there an Apple Watch app?
Yes. The watchOS companion lets you score points from your wrist and shows live match state without unlocking your phone.
Can I run a club or tournament?
Yes. Create clubs, invite members, and host tournaments with bracket or group-stage formats — all managed from the app.
What data do you collect?
Your phone number for sign-in, your match results, and basic profile info you choose to add. No location tracking, no ad networks. See our Privacy Policy for the full breakdown.